Geelong Arts Centre is one of eleven Victorian State Government owned creative organisations under the umbrella of Creative Victoria. Since opening in 1981, Geelong Arts Centre has made significant artistic and cultural contributions to Geelong and the surrounding regions.
Geelong Arts Centre is currently undergoing a period of exciting and dynamic change. To meet the cultural needs of a growing population and help secure Geelong’s position as a global city, the Victorian State Government, through Creative Victoria, has committed funding for three stages of capital development. Stage One - the refurbishment of The Playhouse Theatre was completed in 2010. Stage Two - the Ryrie Street Redevelopment ($38.5m) was completed November 2019 and opened to the public on 7th November 2019. Stage Three - The Little Malop Street Redevelopment ($140m) commenced in 2019 and is planned for completion in 2023. This investment will result in a world-class arts facility becoming the cultural heart of Geelong and the G21 region.
Led by a dynamic CEO and Leadership Team, your contribution and expertise will be highly valued. We offer a great working environment in the creative heart of Geelong, working alongside passionate people who are committed to community and the Arts.
About the role
Reporting to the Presenter Services Coordinator, the Creative Engine Venue Supervisor is responsible for the event delivery for all studio hirers including dance schools, creative developments, filming, performances, workshops, and functions. They will provide outstanding customer relationship management and act as the main contact for all stakeholders using the studio spaces outside of business hours.
The successful candidate will have:
- Demonstrated experience in managing customer expectations and provision of high-quality customer service
- Demonstrated experience in the delivery of a wide variety of events, including workshops, classes, meetings & functions
- Possess excellent time management skills and the ability to prioritise tasks
- Ability to work autonomously in a small team with minimal supervision
Desirable attributes include:
- Experience in a hospitality environment
- Experience in operating audiovisual systems
- Knowledge of safe work practices and emergency procedures
- High level of administrative skills and proficiency in the use of Microsoft Office Suite, web-based systems and databases
- Ability to provide a cheerful and personalised service to all users of The Centre
- Excellent written and verbal communication
- Ability to develop and maintain positive working relationships with staff and customers
- High attention to detail
Daytime, evening and weekend work, will be required.
This position must maintain currency of the following:
• Working with Children Check
• Current First Aid Certificate
• Responsible Service of Alcohol
For further detail about the role and its requirements, please download the position description available below.
Sound like you? Then we want to hear from you!
To apply for this opportunity please click the Apply Now button and provide a cover letter including your ability to meet the key requirements outlined in the position description, and a current CV.
Please direct any queries to: firstname.lastname@example.org attention Liza Cumming, Manager People and Culture.
Applicants will be required to undergo police and identity screening. First-round interviews will be conducted either face-to-face or online.
Geelong Arts Centre is an equal opportunity employer and values the contribution that diversity brings to the workplace.
Geelong Arts Centre is strongly committed to the safety and well-being of all children that interact with our organisation. We have zero tolerance for child abuse.
Geelong Arts Centre encourages and welcomes applications from Aboriginal or Torres Strait Islanders People.
Applications are open to those with full-working rights in Australia.