ICT Applications Specialist


About us

Geelong Arts Centre is one of eleven Victorian State Government owned creative organisations under the umbrella of Creative Victoria. Since opening in 1981, Geelong Arts Centre has made significant artistic and cultural contributions to Geelong and the surrounding regions.

Geelong Arts Centre is currently undergoing a period of exciting and dynamic change. To meet the cultural needs of a growing population and help secure Geelong’s position as a global city, the Victorian State Government, through Creative Victoria, has committed funding for three stages of capital development. Stage One - the refurbishment of The Playhouse Theatre was completed in 2010. Stage Two - the Ryrie Street Redevelopment ($38.5m) was completed November 2019 and opened to the public on 7th November 2019. Stage Three - The Little Malop Street Redevelopment ($140m) commenced in 2019 and is planned for completion in 2023. This investment will result in a world-class arts facility becoming the cultural heart of Geelong and the G21 region.

Led by a dynamic CEO and Leadership Team, your contribution and expertise will be highly valued. We offer a great working environment in the creative heart of Geelong, working alongside passionate people who are committed to community and the Arts.

About the role

This is a unique opportunity to join the Geelong Arts Centre team in the role of ICT Applications Specialist.

Reporting to the ICT Manager and working closely with the Programming and Visitor Experience team, this position is responsible for the support and management of a diverse range of core ICT business applications (eg. ERP, CRM, HCM, PowerBI, Event and Venue Management and Ticketing) in use at Geelong Arts Centre. The incumbent provides specialist expertise to ensure the performance, availability and reliability of ICT Applications and acts as a key support for the Manager ICT, developing a deep understanding of business processes and data.

The ICT Applications Specialist also works closely with internal teams and external stakeholders, contributing to key business projects to support the development, implementation and adoption of new or changed ICT Applications – including support for Digital Transformation projects. As a senior member of the ICT team, the incumbent will implement a centralised approach to applications support and development and act as a subject matter expert, providing support and training to the business on the use and capabilities of Applications.

About you

The successful candidate will have:

  • Graduate or post-graduate qualifications in Information Technology or related discipline
  • Substantial relevant experience in a similar role providing specialist Applications support, including systems development, maintenance and ongoing incident resolution/troubleshooting
  • Well developed skills in stakeholder management, effective communication, reporting and budget management
  • Experience with modern Applications for ERP, CRM and HCM

Experience in government departments and proficiency with Cloud-based software such as Microsoft Office 365 suite including OneDrive, SharePoint and Teams favourable.

For further detail about the role and its requirements, please download the position description available below.

Sound like you? Then we want to hear from you!

To apply for this opportunity please click the Apply Now button and provide a cover letter including your ability to meet the key requirements outlined in the position description, and a current CV.

Applications close midnight, Monday 27 June 2022

Apply Now

Please direct any queries to: employment@geelongartscentre.org.au attention Liza Cumming, Manager People and Culture.

Applicants will be required to undergo police and identity screening. First-round interviews will be conducted either face-to-face or online.

Geelong Arts Centre is an equal opportunity employer and values the contribution that diversity brings to the workplace.

Geelong Arts Centre is strongly committed to the safety and well-being of all children that interact with our organisation. We have zero tolerance for child abuse.

Geelong Arts Centre encourages and welcomes applications from Aboriginal or Torres Strait Islanders People.

Applications are open to those with full-working rights in Australia.