IMPORTANT TICKET INFORMATION AHEAD OF TONIGHT'S PERFORMANCES (FRI 13 NOV) 

Geelong Arts Centre is currently experiencing disruptions due to the global Microsoft outage. Our online booking process is working; however, some customers may be experiencing issues accessing digital tickets.  

If you’re attending a performance tonight and haven’t received your tickets, or are unable to access them, please consider the following options below. 

Please allow extra time before your performance. 

Option 1: Check your email 

Tickets were emailed by Geelong Arts Centre 72 hours before your performance. 

The current issue is affecting some customers using Microsoft email services, including Outlook and Hotmail. If you use a different email provider, you’re likely to be unaffected. 

Option 2: Access your tickets online 

• Log in to your account on the Geelong Arts Centre website and go to My Account → Booking History. 
• From here, you should be able to access your booking and tickets. 

Option 3: Still having issues? Arrive early and collect your tickets at the venue 

Our team will be available to assist with physical tickets at the following temporary ticket collection locations which will open 90mins before show time: 

• The Little Mermaid (Medimime): The Story House, Level 1 
• Ocean Grove Calisthenic College Annual Concert: The Play House, Ryrie Street Foyer 
• The Sweet: Costa Hall, Outer Foyer 

Need assistance? 

Our Box Office team is available to help with any ticketing enquiries on 1300 251 200.