About us
Geelong Arts Centre is one of eleven Victorian State Government owned creative organisations under the umbrella of Creative Victoria. Since opening in 1981, Geelong Arts Centre has made significant artistic and cultural contributions to Geelong and the surrounding regions.
Geelong Arts Centre is currently undergoing a period of exciting and dynamic change. To meet the cultural needs of a growing population and help secure Geelong’s position as a global city, the Victorian State Government, through Creative Victoria, has committed funding for three stages of capital development. Stage One - the refurbishment of The Playhouse Theatre was completed in 2010. Stage Two - the Ryrie Street Redevelopment ($38.5m) was completed November 2019 and opened to the public on 7th November 2019. Stage Three - The Little Malop Street Redevelopment ($140m) commenced in 2019 and is planned for completion in 2023. This investment will result in a world-class arts facility becoming the cultural heart of Geelong and the G21 region.
Led by a dynamic CEO and Leadership Team, your contribution and expertise will be highly valued. We offer a great working environment in the creative heart of Geelong, working alongside passionate people who are committed to community and the Arts.
About the role
Geelong Arts Centre Box Office Attendants deliver best practice frontline service to all internal and external customers. With a strong focus on service culture and acting as a source of information for the general public, this position provides the opportunity to showcase exceptional customer service skills and enhance the experience of visitors.
Box Office Attendants are required to maintain high attention to detail to ensure the accurate operation of ticketing systems, as well as utilise judgement and problem-solving skills to ensure efficient functioning of the Box Office.
Essential qualifications and experience
To be successful in this position, you will have:
• Highly developed stakeholder engagement and customer service skills, with a positive diplomatic approach, flexibility of style, and the ability to establish productive working relationships with a variety of people.
• Strong IT and system skills, including the ability to operate Microsoft Office Suite and ticketing systems.
Desirable qualifications and experience
• Experience working as part of a customer focussed team.
• Experience in the Arts entertainment/event industry.
• Experience using ticketing or point of sale systems.
Other requirements
• This role is rostered according to activity levels and requires flexibility in working hours to support early morning, evening, and some weekend work as part of the normal hours of duty for this position.
• The following checks, licences and certifications are required for this role:
o Working with Children’s Check (employee)
The employee must provide evidence that they hold current certifications prior to commencing employment with Geelong Arts Centre. The employee must maintain currency of these checks, licences and certifications for the duration of their employment with Geelong Arts Centre.
Position Description
Geelong Arts Centre Enterprise Agreement
Sound like you? Then we want to hear from you!
To apply for this opportunity please click the Apply Now button and provide a cover letter including your ability to meet the key requirements outlined in the position description, and a current CV.
Applications close Midnight Monday 16 February 2026
Applicants will be required to undergo police and identity screening. First round interviews will be conducted either face-to-face or online. Geelong Arts Centre is an equal opportunity employer and values the contribution that diversity brings to the workplace.
Geelong Arts Centre is strongly committed to the safety and well-being of all children that interact with our organisation. We have zero tolerance for child abuse.
Geelong Arts Centre encourages and welcomes applications from Aboriginal or Torres Strait Islanders People.
Applications are open to those with full-working rights in Australia.