People & Culture Coordinator


About us

The only State Government owned cultural institution located outside of Melbourne, Geelong Arts Centre is a leader, connector, and creator of extraordinary cultural experiences for local and global communities.

Geelong Arts Centre is the heart of the G21 creative precinct – a place that boldly offers insights through performance, space for public conversation, supports creative experimentation and content development, and is a venue to connect, meet as a community and share a passion for the arts and creativity. 

Driven by inspiring growth in activity, innovation and creatives, Geelong Arts Centre aims to amplify creative growth in a proud region already renowned for its artistic energy. 

About the role

Are you a People and Culture professional looking to merge your career with your love for the arts? We want to hear from you!

This is a unique opportunity to join the Geelong Arts Centre team in the role of People and Culture Coordinator.

As the People and Culture Coordinator you will be responsible for operationalising the People & Culture Plan to deliver best practice people services across the employee lifecycle for Geelong Arts Centre. This role supports and partners with internal stakeholders in the provision of timely advice, coaching, guidance and support in relation to a wide variety of people-related matters.

The position will also drive the people services technology roadmap with a focus on enhancing the employee experience and empowering our people leaders through self-service functionality, process automation and supporting our people leaders to make informed data-driven decisions.

Primary Responsibilities

  • Supervise and develop the People and Culture team by coaching and empowering staff to deliver services and experiences that enhance organisational, team and individual performance and meet business objectives.
  • Anticipate, plan, coordinate and deliver contemporary people and culture services and processes that provide best practice experiences across the employee lifecycle.
  • Ensure successful delivery of people services through effective planning, management, communication and adept coordination and oversight of the services across the Centre
  • Lead by example in living the Centre’s values-in-action and modelling best practise to develop and motivate team members through constructive feedback, coaching and mentoring.
  • Lead the continuous improvement and optimisation of our HR business systems and digital workspaces as well as continuously challenge, support and enhance the way we report on data, provide analysis, visualisation, and insights to add value to our business teams.
  • Support workforce planning and drive recruitment efforts, from crafting job descriptions to onboarding new team members, ensuring we attract and retain top talent.
  • Drive culture and engagement activities, such as internal communications, staff surveys and pulse checks, and other cultural and experiential initiatives.
  • Establish, review and continually enhance our people services, policies, procedures and systems to maximise operational efficiencies and enhance the employee experience.
  • In conjunction with Manager, People and Culture, provide advice on the interpretation and practical application of HR policy, procedures, guidelines and employee relations issues to people leaders and staff.
  • Comply with, and ensure the Centre complies with all legislative requirements applicable to the work performed as well as Geelong Arts Centre policies and procedures, particularly relating to people services and industrial frameworks.
  • Provide advice, support, and consultancy to people leaders on all aspects of the employee lifecycle including employee relations, WorkCover claims, performance management, remuneration, workplace conflict resolution, grievances, workplace flexibility and workplace behaviours, offering solutions in accordance with Centre policy, legislation and industrial agreements.
  • Manage, investigate and report on grievances, and ER matters in an efficient manner ensuring confidentiality and ensure resolution aligns with Centre policy, legislation and industrial agreements.
  • Undertake other duties or projects as reasonably requested.

The ideal candidate will have

  • Professional qualification in Human Resource Management or other relevant discipline, or equivalent combination of relevant education and experience.
  • At least 3-years’ experience delivering effective people and culture outcomes across the employee lifecycle.
  • Demonstrated ability to lead, mentor, coach and manage a high-performing team.
  • Passion for creating an exceptional employee experience, including digital environments.
  • Systems and data savvy with proven experience working with an HRIS (such as ELMO or similar platform) and confidence when navigating people platforms.
  • Demonstrated ability to build highly effective working relationships by establishing credibility, respect, and rapport with both internal and external networks.
  • A good understanding of the Fair Work Act, Awards and National Employment Standards, as well as a well-developed understanding of their application and interpretation.
  • Demonstrated ability to successfully manage competing stakeholder needs in an outcome focused environment.

Desirable qualifications and experience 

  • Ability to plan and deliver work and projects aligned to business objectives and to anticipate and address barriers to achievement.
  • Experience in managing WorkCover claims to successful resolution.
  • Excellent influencing and persuasion skills, with the ability to challenge people, situations, and current thinking creatively and effectively.
  • Strong capability in providing advice, coaching, feedback, and support to leaders, resulting in effective team performance and development aligned with organisational values.
  • Experience in case managing a range of complex human resource issues, with knowledge of employee relations and of contemporary developments in human resource management.

Geelong Arts Centre Enterprise Agreement

Sound like you? Then we want to hear from you!

To apply for this opportunity please click the Apply Now button and provide a cover letter including your ability to meet the key requirements outlined in the position description, and a current CV.

Applications close Midnight 24 July 2024

Please direct any queries to:

Apply Now

Applicants will be required to undergo police and identity screening. First round interviews will be conducted either face-to-face or online. 

Geelong Arts Centre is an equal opportunity employer and values the contribution that diversity brings to the workplace.

Geelong Arts Centre is strongly committed to the safety and well-being of all children that interact with our organisation. We have zero tolerance for child abuse.

Geelong Arts Centre encourages and welcomes applications from Aboriginal or Torres Strait Islanders People.

Applications are open to those with full-working rights in Australia.