About us
Geelong Arts Centre is one of eleven Victorian State Government owned creative organisations under the umbrella of Creative Victoria. Since opening in 1981, Geelong Arts Centre has made significant artistic and cultural contributions to Geelong and the surrounding regions.
Geelong Arts Centre is currently undergoing a period of exciting and dynamic change. To meet the cultural needs of a growing population and help secure Geelong’s position as a global city, the Victorian State Government, through Creative Victoria, has committed funding for three stages of capital development. Stage One - the refurbishment of The Playhouse Theatre was completed in 2010. Stage Two - the Ryrie Street Redevelopment ($38.5m) was completed November 2019 and opened to the public on 7th November 2019. Stage Three - The Little Malop Street Redevelopment ($140m) commenced in 2019 and is planned for completion in 2023. This investment will result in a world-class arts facility becoming the cultural heart of Geelong and the G21 region.
Led by a dynamic CEO and Leadership Team, your contribution and expertise will be highly valued. We offer a great working environment in the creative heart of Geelong, working alongside passionate people who are committed to community and the Arts.
About the role
The Stage Door Attendant is part of a team charged with delivering client experiences within the Geelong Arts Centre to the highest of standard. This role focuses on customer service, safety, back-of-house presentation, and supports security for a range of events across Geelong Arts Centre spaces, including Costa Hall, located at Deakin University’s Waterfront Campus.
Reporting to the Production Manager and working closely with Technical Operations Staff, the incumbent is responsible for presentation of dressing rooms and green rooms, safety of clients, performers and visiting professionals throughout back-of-house areas and contributes towards a positive client experience.
Representing the Technical, Production and Presenter Services Team and working alongside the Technical, Front of House, Food and Beverage and Security teams to ensure successful event delivery. On the guest's arrival to the venue, Stage Door Attendants are the first representatives to greet them, signing them in on the stage door list and providing a thorough induction before being shown to their allocated dressing rooms and green room. In the event of an emergency, the Stage Door Attendant, along with Technical and Front of House teams, lead guests and patrons through emergency procedures, as set by Geelong Arts Centre (GAC buildings) and Deakin (Costa Hall).
Essential qualifications and experience
To be successful in this position, you will have:
• Demonstrated experience in monitoring groups of people in an event setting.
• Demonstrated experience in providing a high level of customer service.
• Ability to work autonomously in a small team with minimal supervision.
• Highly developed communication and engagement skills and the ability to establish productive working relationships with a variety of people.
• Proficiency with computers in particular the Microsoft Office 365.
Desirable qualifications and experience
• Knowledge of safe work practices and emergency procedures
• Experience in conflict resolution
• Experience in arts entertainment/events industry.
• Proficiency with computers in particular the Microsoft Office 365.
Special requirements
• This role is rostered according to activity levels and requires flexibility in working hours to support early morning, evening, and some weekend work as part of the normal hours of duty for this position.
• The following checks, licences and certifications are required for this role:
o Current and valid Working with Children’s Check (employee)
o Current Responsible Service of Alcohol (RSA) Certificate
o Completion of HLTAID011 Provide First Aid course, or equivalent, to perform as a First Aid responder. Training will be provided by Geelong Arts Centre on an
as needed basis.
The employee must provide evidence that they hold current certifications prior
to commencing employment with Geelong Arts Centre. The employee must
maintain currency of these checks, licences and certifications for the duration of
their employment with Geelong Arts Centre.
Position Description
Geelong Arts Centre Enterprise Agreement
Applications close Midnight Thursday 30 April 2026
Sound like you? Then we want to hear from you!
To apply for this opportunity please click the Apply Now button and provide a cover letter including your ability to meet the key requirements outlined in the position description, and a current CV.
Applicants will be required to undergo police and identity screening. First round interviews will be conducted either face-to-face or online. Geelong Arts Centre is an equal opportunity employer and values the contribution that diversity brings to the workplace.
Geelong Arts Centre is strongly committed to the safety and well-being of all children that interact with our organisation. We have zero tolerance for child abuse.
Geelong Arts Centre encourages and welcomes applications from Aboriginal or Torres Strait Islanders People.
Applications are open to those with full-working rights in Australia.