Memberships Terms & Conditions 2026

Effective date: 11 November 2026

1. Membership Eligibility, Ticketing and Code of Practice 

Membership is open to individuals of all ages. 
All members agree to comply with Geelong Arts Centre’s Ticketing Code of Practice, Terms and Conditions, and Conditions of Entry. 
All ticket purchases and event attendance under a membership are subject to these same policies. 
View them here: https://geelongartscentre.org.au/about-us/legal/policies/ticketing-code-of-practice/  

2. Membership Types 

Four membership tiers are available for 2026: 
- Silver Membership 
- Gold Membership – Flexi Pass 
- Gold Membership – Mainstage Pass 
- Platinum Membership 
 
Full details are published on the Geelong Arts Centre Memberships page: https://geelongartscentre.org.au/memberships  
 

3. Member Benefits 

Silver Membership 

• Priority access to Season announcements and pre-sales 
• 10% discount on Season 2026 tickets (including guest tickets) 
• Special offers on selected comedy, concert and community-theatre events 
• 10% off drinks at Geelong Arts Centre bars and Tutti Café. 

• Quarterly newsletter 

Gold Membership 

Includes all Silver benefits plus: 
• 15–25% discount on Season 2026 tickets (including guest tickets) 
• Unlimited free ticket exchanges for Season 2026 shows 
• Invitations to exclusive events, including the Season Launch 
• One complimentary house drink for members with any main meal purchased at Tutti on show days. 

• Access to partner benefits (e.g. Quest Geelong 20% off best available rate) 
• Additional partner offers announced throughout the year 

Flexi Pass 

15% discount on Season 2026 shows when booking five or more shows across the Season. 

Full Mainstage Pass 

25% discount on Season 2026 Mainstage shows (8 shows included). 
Plus 25% discount on any additional Season 2026 shows booked throughout the year. 

Platinum Membership 

Includes all Gold benefits plus: 
• Access to premium tickets and invitations for Mainstage Opening Night performances (8 shows total) 
• Invitation to Opening Night VIP Party Series (all-inclusive hospitality) 
• VIP concierge service for bookings and liaison 
• Additional exclusive events and networking opportunities 
 
For Platinum enquiries or tailored experiences, email concierge@geelongartscentre.org.au. 

4. Membership Duration and Renewal 

• Valid until 30 November 2026. 
• Members will be notified when 2027 memberships become available. 
• Members are responsible for renewing to continue benefits. 
• Expired memberships may result in loss of access and benefits. 

5. Membership Fees and Payment 

• Membership fees must be paid in full at the time of purchase. 
• Platinum Members may request an invoice for payment via concierge@geelongartscentre.org.au. 
• Prices are in AUD and include GST. 
• A $6.00 transaction fee applies per booking. 
• Fees may change with prior notice. 

6. Accessing Your Membership Benefits 

Members will receive: 
A. A purchase confirmation email immediately after payment. 
B. A digital membership card by email once processing is complete. 
C. A welcome email with details on benefits and how to use your membership. 
 
These will arrive within 72 hours of joining online, in person or by phone, and within 7 days for postal applications. 
 
Members must log into their account via https://geelongartscentre.org.au for discounts to apply. 
Your digital wallet card must be presented to redeem bar and Tutti Café discounts. 

7. Refunds and Cancellations 

• Membership fees are non-refundable. 
• Members may cancel at any time but no refunds will be issued. 
• Ticket refunds and exchanges follow the Ticketing Code of Practice. 

8. Conduct and Behaviour 

Members must adhere to Geelong Arts Centre’s Conditions of Entry and treat staff and patrons respectfully. 
Membership may be suspended or cancelled for misuse or inappropriate conduct. 

9. Privacy and Data Use 

Member information is collected and managed under Geelong Arts Centre’s Privacy Policy: https://geelongartscentre.org.au/about-us/legal/policies/privacy-policy/  

10. Amendments 

Geelong Arts Centre may modify membership benefits, pricing or terms with reasonable prior notice. 
Any updates will be published on our website. 

11. Acceptance of Terms and Conditions 

By becoming a member of Geelong Arts Centre, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. 

12. Contact Us 

For all membership and Box Office enquiries, visit our Contact Us page: https://geelongartscentre.org.au/about-us/contact-us/  
For Platinum enquiries or concierge support, email concierge@geelongartscentre.org.au. 

Geelong Arts Centre 2026 Membership Partner Benefits Terms & Conditions 

Effective Date: 11 November 2026 

1. Eligibility  

Partner benefits are available to active Gold and Platinum members only 
 

2. Non-Transferable 

Benefits are for personal member use only and must not be shared, transferred, or resold to others 
 

3. Availability 

Partner offers are subject to availability and may vary or be withdrawn at any time without notice 
 

4. No Cash Value 

Benefits have no monetary value and cannot be exchanged for cash or credit 

5. Changes 

Geelong Arts Centre reserves the right to amend or update partner benefits at any time. 

Quest Geelong Central Accommodation Offer – Terms & Conditions 

1. Eligibility 
Offer is available to current Geelong Arts Centre members only 
 

2. Membership Proof 
Proof of active membership may be required at time of booking and at check-in 
 

3. Validity 
Discount is only valid while membership remains active with offers no longer being valid once membership expires 
 

4. Booking Conditions 
Valid for direct bookings only through the Quest Geelong Central website, unless otherwise stated. Standard accommodation terms, cancellation conditions, and blackout dates may apply. Cannot be used with other discounts or promotions. 
 

5. Changes to Offer 
The partner may amend or withdraw the offer at any time. All bookings are subject to availability.